Last updated 24 July 2026

Cookie Policy

What cookies we set, why, and how to change your choice.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website or use our app. They help the platform function correctly, remember your preferences, and help us understand how the Services are used. Similar technologies include local storage and mobile device identifiers. Last updated: July 2, 2026.

2. Types of Cookies We Use

Strictly necessary: required for core functionality such as staying logged in and completing a booking or payment. These cannot be disabled without affecting how the Services work.

Performance & analytics: help us understand how the Services are used so we can improve them, such as which pages are visited most often and where users experience friction.

Functional: remember your preferences, such as language or saved addresses.

Targeting & advertising: used, where enabled, to measure the effectiveness of marketing campaigns run through Meta (Facebook and Instagram) and to avoid repeatedly showing you ads you've already seen.

3. Third-Party Cookies

We use the following third-party tools to understand usage and improve the Services: Google Analytics 4 for website traffic and behaviour; Firebase Analytics and Crashlytics for mobile app usage, performance, and crash reporting; and Meta Pixel for measuring the effectiveness of our social campaigns on Facebook and Instagram. Each of these providers may set their own cookies or device identifiers and process data under their own privacy terms, in addition to this Policy. Analytics and advertising cookies are only set once you accept the relevant category below.

4. How to Manage Cookies

Use the cookie banner on this site to accept, decline, or customise cookie categories at any time — your choice is remembered for future visits. You can also manage or disable cookies through your browser settings. Disabling strictly necessary cookies may prevent parts of the Services, such as login or checkout, from working correctly.

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal or regulatory reasons. The "Last updated" date above reflects the most recent revision.

6. Contact Us

Questions about this Cookie Policy can be sent to privacy@thumaexpress.com.