Roadside assistance · part of Thuma Express

Breakdown? Help is already on the way.

ThumaRescue dispatches a verified operator to your location for flat tyres, battery failure, fuel run-out, and towing — with a precise ETA, not a guess.

Operated by Thuma Express Zimbabwe (Pvt) Ltd
DISPATCH DEMO Times shown are accelerated for preview

Select what's happening. One tap starts dispatch.

Arriving in 0:00

Operator has arrived

This is a preview of the confirmation screen shown at the end of a real dispatch.

Whatever went wrong, one number to call.

ThumaRescue covers the four situations that strand the most drivers on Zimbabwean roads.

Tyres

Flat tyre

Roadside repair or replacement, so you're not left waiting for a garage to open.

Battery

Jump-start

A flat battery gets you moving again in minutes, without needing a second car.

Fuel

Fuel delivery

Petrol or diesel brought directly to wherever you've run out, no towing required.

Recovery

Towing

Recovery to the nearest safe location or garage of your choice when the vehicle can't continue.

Four steps, start to finish.

01

Confirmed

Tell us what's happening and where you are. Your request is confirmed instantly — no call centre queue.

02

Operator assigned

A verified operator near you is matched to the job. You see their name, rating, and vehicle before they set off.

03

En route

Track the operator's live position and a precise arrival estimate — updated continuously, never a rough guess.

04

Resolved

The job is completed on-site or the vehicle is recovered to your chosen location. You confirm, and it's closed.

Calm and precise, under pressure.

A breakdown is stressful enough. Every ThumaRescue screen is designed to stay calm and specific.

Exact ETAs, always. Never "should" or "hopefully" — arrival time is stated precisely and updated as conditions change.

Operator details up front. Name, rating, and vehicle appear within the first three lines of every dispatch confirmation.

No panic language. No exclamation marks, no alarm-styled visuals — urgency is communicated through clarity, not noise.

One-tap SOS. The emergency button meets a minimum 44×44px touch target and responds within 80 milliseconds.

SOS
DefaultReady to request
SOS
PressedInstant tactile feedback
SOS
ActiveRequest being sent
SOS
DispatchedOperator on the way
SOS
CancelledRequest withdrawn

Help is one tap away.

Available to every Thuma Express user, day or night.